Privacy Policy

This Privacy Policy governs Your use of the Austex Fence & Deck Website located at the URL https://austexfenceanddeck.com/ (the “Website”). This Privacy Policy applies to all users (“Users”) of the Website.

You may not use the Website if You don’t agree to this Privacy Policy. You must be of legal age (over eighteen years of age in the United States) to use the Website. 

Austex Fence & Deck (“We” or “Us”) recognizes that privacy is important to You. We protect and use the information You submit to Us as described in this Privacy Policy.

Information We Collect and How We Use It.

Billing and Personally Identifiable Information. The Website allows You to pay invoices and initial deposits for projects online.

We will require information from You in order to bill your credit card. We will require Your name, billing address, phone number and credit/debit card information in order to bill You. 

We consider Your name, billing address, billing phone number and credit/debit card information to be Your “Personally Identifiable Information” and We will not share your Personally Identifiable Information with anyone except as described in this Privacy Policy. 

When You use the Website to make an online payment We will charge Your credit/debit card. We will not store your Personally Identifiable Information and the Website will only collect Your Personally Identifiable Information so that Our payment processor may process your credit/debit card for the payment(s) that You authorize through Your use of the Website. 

Private Information. We may collect private information from You when You use the Website so that You can use all the features of the Website, such as when You enter Your contact information to request a project quote from Us. This private information includes Your name, location, email address, and phone number. We consider this information to be Your “Private Information.” We will always protect Your Private Information that is disclosed to Us.

Cookies. 

The Website may use cookies, which are small data files containing a string of characters and which are stored on Your computer. We use cookies to improve Your experience with the Website. 

Cookies will not contain any of Your Personally Identifiable Information or Private Information. 

If You set your browser not to accept cookies, You may not be able to use or experience all of the features of the Website. 

Third Party Websites linked to the Website may also use cookies. We do not have any access to or control over any cookies created by Third Party Websites.

Email Communications to Us. You can email Us with questions or comments. We may store these email communications. We will protect these emails and will not disclose them unless You agree to a disclosure.

Data Collection. When You access the Website, the Website may record information related to You, including information sent by Your browser, IP address(es) of the computer(s) You use, and cookie information. We may use this information to improve Your experience with the Website or to identify violations of this Privacy Policy. 

Use of Information. 

We only process and use Your Private Information and Your Personally Identifiable Information for these purposes (or otherwise described in this Privacy Policy): 

to allow online payment of deposit and invoices through the Website and our payment processor;

to improve Our business, including our marketing, customer support, and advertising efforts; 

for research and analysis; 

for improvements to the Website; 

to ensure the proper functioning of the Website, including processing payments; 

to develop new services, products, or content for the Website; 

to protect Your rights and the rights of other Users; and

for online advertising, including displaying Your reviews or evaluations of Our goods and services submitted to Third Party Websites on the Website; and

to retain third party vendors to perform services in Our behalf, such as showing Our advertisements on websites across the Internet; should We be required to share Your Private Information with such third party Vendors, We shall obtain Your consent for such use where required by applicable law or applicable third party vendors that govern personalized ads or User-created content. 

We may need to disclose Your Private Information or Your Personally Identifiable Information to third parties in order to carry out these purposes, such as the provision of information to payment processors. 

Disclosure. 

Except as described in this Privacy Policy, We will not disclose Your Private Information or Your Personally Identifiable Information to any third party. 

We will only disclose Your Private Information or that portion of Your Personally Identifiable Information that We may store if You agree to such disclosures in writing or by email. 

We may be required to disclose Your Private Information or Your Personally Identifiable Information that We may store as follows:

to law enforcement authorities if We receive a warrant, court order, or other legal process;

if We know or have a reasonable belief that a violation of applicable law has occurred through use of the Website; or 

if We reasonably believe a disclosure is necessary to protect another User, or if We reasonably believe that a disclosure is necessary to protect Our business interests.

Contacting You for Marketing Purposes. 

We may contact You with email messages, phone calls, or text messages that market our goods and services if You expressed interest in Our goods and services through the Website (such as if You request a project quote from Us), or if We reasonably believe that You would be interested in these items.

We will stop sending these emails and text messages and making these phone calls upon Your request. Our email communications shall comply with the CAN-SPAM Act of 2003 and include directions by which you can unsubscribe from certain email marketing campaigns which we may undertake.

Legal Minors. 

We do not market the Website or any services to legal minors. We do not allow minors to establish Accounts or submit Personally Identifiable Information or Private Information to Us. 

To comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”), if We receive notice or have reason to believe that a person under the age of thirteen (13) has created an Account, or submitted Personally Identifiable Information or Private Information to Us, then We will delete the Account and delete the submitted Personally Identifiable Information or Private Information.

Information Sharing. 

Unless We have your express consent, or as stated in this Privacy Policy, We will not share (i) any of Your Personally Identifiable Information that We may store or (ii) Your Private Information with any third parties or other Users. 

You are expressly forbidden from sharing the Personally Identifiable Information or Private Information of other Users with third parties, including third parties who are Users of the Website, unless You have express written consent from the User. Any sharing of other Users’ information without their consent is a violation of this Privacy Policy.

Third Party Websites. 

General.

The Website may contain links to or embed information from websites or other information technology systems operated by third parties (“Third Party Websites”). We have no control over the privacy policies or terms of use of the Third Parties who operate these Third Party Websites. 

This Privacy Policy will not govern the disclosure of You may make to any Third Party who operates or controls a Third Party Website. 

You should review the applicable privacy policy or terms of use of any Third Party Website before You submit information to it.

Third party vendors, including the operators of Third Party Websites (such as Alphabet, Inc. (“Google”)), may use cookies and/or device identifiers to present advertisements to You based on Your past visits to the Website.

Your Reviews Submitted to Third Parties Websites.

You retain the right to submit Your reviews or evaluations of Our goods and services to Third Party Websites that allow their users to submit such reviews and evaluations of Our goods and services. Such Third Party Websites may be operated by third parties such as Meta, Inc. or Google. Any such submitted reviews or evaluations are made solely to the third party operating such Third Party Website and are made under the applicable privacy policy or terms of use of such Third Party Website.

We retain the right, if provided to Us under the applicable privacy policy or terms of use of such Third Party Websites, to repost Your reviews or evaluations submitted to such Third Party Websites on the Website, such as on the “Customer Reviews” section of the Website. Your reviews or evaluations may contain Your Private Information as submitted to the third party which operated the Third Party Website. Please contact us if You desire to remove Your review or evaluation displayed on the Website.

Opting Out.

You may opt out of Google’s use of cookies or device identifiers by managing your ad settings on this webpage maintained by Google: https://myadcenter.google.com/. To learn more about Google’s use of device identifiers and how to control them, visit this webpage maintained by Google: https://support.google.com/My-Ad-Center-Help/answer/12155656?visit_id=638187554908080033-1543132922&rd=1#mob

You may also opt out of the use of cookies by other third party vendors by visiting this webpage https://thenai.org/opt-out/ maintained by the Network Advertising Initiative.

Information Security. 

Although We take appropriate security measures to protect the Website, Your Personally Identifiable Information, and Your Private Information, Our security efforts depend upon the security procedures of the Website’s hosting provider(s). We cannot warrant or ensure that the hosting provider’s security measures will protect information submitted to the Website.

Should We determine that a breach of Our information technology systems has occurred, We shall notify you and the Attorney General of the State of Texas of the breach in accordance with the notification requirements of the Texas Identity Theft Enforcement and Protection Act.

Enforcement. 

We will enforce this Privacy Policy. If You violate any of its terms then We may prevent You from using the Website. 

If You believe that a person has violated this Privacy Policy then please contact Us as described in this Privacy Policy. 

If We believe that You or another person may have used the Website to obtain the Personally Identifiable Information or Private Information of another User, or for illegal or unlawful purposes, then We reserve the right to submit any and all information We have concerning the incident to law enforcement entities.

Changes to this Privacy Policy. This Privacy Policy may change from time to time. The most current version of the Privacy Policy will always appear on the Website. You should periodically review the Privacy Policy to stay informed on how We use information submitted to Us.

Contact. You may contact Us by email at info@austexfenceanddeck.com, by phone at 512-258-5000, or by mail at 7213 McNeil Drive, Austin, TX  78729.

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